Return Policy

Thank you for choosing Juno Email Support. We are committed to providing you with the best possible service. If you are not entirely satisfied with your purchase, we are here to help. Please review our return policy outlined below:

1. Eligibility for Returns

• Services: We offer a 30-day satisfaction guarantee for all our services. If you are not satisfied with the service provided, you may request a return within 30 days from the date of purchase.
• Products: For any physical products purchased through Juno Email Support, you may request a return within 30 days from the date of receipt.

2. Return Process

To initiate a return, please follow these steps:

1.Contact Us: Reach out to our customer support team at [support email] with your order details and the reason for the return.

2.Approval: Our team will review your request and provide you with a return authorization if your return is eligible.

3.Return Shipping: For physical products, you will be responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance.

3. Refunds

• Services: Upon approval of your return request for services, we will process the refund to your original method of payment within 14 business days.
• Products: Once we receive the returned product and inspect it to ensure it is in its original condition, we will process the refund to your original method of payment within 14 business days. Please note that any shipping costs are non-refundable.

4. Non-Returnable Items

• Customized or personalized items.
• Downloadable software products.
• Services rendered beyond 30 days from the date of purchase.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

6. Contact Information

For any questions or concerns regarding our return policy, please contact us at:

• Email: [support email]
• Phone: [support phone number]
• Mailing Address: [company address]

7. Changes to This Policy

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our return procedures.

By purchasing from Juno Email Support, you agree to this return policy. Thank you for your understanding and cooperation.

Sincerely,

The Juno Email Support Team